hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Open the vault door. Remove note from the CDU delivery path. 4. 2. Remove a jammed note on the gate 2. 977010. Verify CDU functionality with diagnostics. Exchange sensor after abnormal operating, 1. 1. Check Encoder Sensor CS8 BRKT 5. 1. 2. Verify the amount of bills against the journal. ), 1. Check the terminal setting from the host. Reboot ATM. 9:00 AM 5:00 PM (CST) Verify host phone number call line with handset and check for busy signal See D170x. Check command that Cash Dispenser is received 2. ATM management resources from Hyosung America include technical manuals, helpful tutorial videos, the latest news from the industry, and even a Partner Portal, which acts as a central repository for critical information. 2. Something is detected in C31AB sensor before dispensing bills from 3rd cassette. Verify that CS8 or encoder wheel sensor is in place and wire connection is good. Reject error due to short check sheet during check dispense operation. Check dust in existence CS5 Sensor Guide5. To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. Can indicate a bad motor or encoder sensor. Follow the master password reset process for the ATM. Change Main Motor Encoder Slit Sensor CS8. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). The specified country/region code is invalid. ), Cash picking-up fail while cash in cassette #2 is enough, 1. 2. Remove note from the CDU delivery path.2. Check the condition of the white plastic cassette retaining clips in the dispenser. 2. 1. Check the transaction from the host and try again. Set cassette #2 correctly 2. Check foreign objects at the position of the CS5 4. Check the status of sensor and its connector. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. Change CS5_2 Sensor, Error of CS 2, CS13 sensor during initialization, Error of 2 sheets detecting sensor(CS5_1/CS5_2), 1. Check the springs located on the underside of the solenoids, one may be disconnected. Remove note from the CDU delivery path. 2. Loose belts can slip off rollers and block sensors. Receipt printer head overheated before printing. Check CS13 sensor (note jam and dust). ), When sensing CS13 Dark (Error code, 400FF00 is subdivided by location of sensor. Remove a dust or foreign objects on the CS13 sensor4. To show that write error is detected through write/verify procedure. Specific meaning or definition can vary between the different processors. 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Check if CS62 sensor poll is abnormal 3. Replenish receipt paper 2. The target call address has call blocking enabled. Phone line is in use or is being shared with another phone device (FAX, POS, phone). To shows that received command was undefined, The reception of the command that impossible to implementation, To show that error data was included in command, To show that a command, which requires the card movement, was executed before IC contacts were released from the card, To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways. 1. Check cabling and potential blockages and power cycle ATM. If the paper tray is already closed, try opening and closing the tray, try the printer reset switch. Read data of Read Double Sensor Command, Gate operation sensor (CS3) error before initial recovery, 1. Reinitialize CDU. Replace the reject solenoid 1, 1. Code Description Resolution; 0100001: The PAPER_STATUS of JPR is not FULL: 0100002: The MEDIA_STATUS of JPR is not PRESENT: 0100003: The MEDIA_STATUS of JPR is FATAL: 0100010: The Check cash dispenser. Set cassette #2 correctly 2. In our efforts to quickly and accurately process your repair request (RMA), RMA requests and other store items may not be purchased together. Make sure the ATM is turned on, the phone line fits securely on both ends, and not shared with a voice phone nor experiences static. This can also be a problem with programming, check all programming (especially Dual Master Key setting and Host Processor Mode). Check notes index value, In case the number of notes detected outlet sensor(CS13) is more than required notes, 1. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. means cassette number. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Verify the Host phone number is programmed correctly. No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). Try cleaning the cassette and dispenser. Its impossible to read the version after CDU Setup. Check notes dispensed and rejected 2. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS2 sensor). 9701060. Initialize after Power On/Off. This white plunger switch is located in the upper left corner of the vault, or on along the front edge of the cash dispenser tray. 1. Remove dust in CS1~CS4 sensor 3. Upgrade the Cash Dispenser firmware or download software again 3. ATM Solutions. 1. Check notes in Reject Box 2. Remove and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Check dust existing in CS5 Sensor Guide 5. The only way to recover from this error is to reprogram the CDU data. There may be a note stuck in the cash tray ramp. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. Check modem cable 2. Contact telephone company (Check telephone line connection. If error is persistent the dispenser may require service. 4. Error for the double note detection during separation. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check Cash Dispenser Unit information. Close the lever of print head completely. Check the Cash Dispenser received command 2. Check the modem connection and the modem test. 1. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. CS2 and CS3 Dark detection during initializing or dispense reserved operation, The same as #40011 and #40012 error handling, CS4A sensor detects note in delivery path before/after CDU dispenses, 1. 2. Contact your ISO or processor if you encounter an excessive amount of these errors, or you cannot complete a test transaction because of this error. 9722060 Check the abnormal communication cable. Check for any CDU error codes and the number of. Bills are remained in CS1AB sensor after dispensing bills. Remove note from the CDU delivery path.2. Contact to technician support team. 3. Rearrange notes in Cassette 2. Initialize after removing notes or dust2. Rearrange notes in Cassette 3. Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. Remove foreign objects in the shutter unit. Check cassette sensor. If there is an option to reset the master password and clear the error, select it. Replace Reject Solenoid 1, 1. Reconfigure currency at supervisor mode, 1. Contact telephone company. Set the cash cassette. Call your attendant, Detecting CS2 Dark (Front Access Type:Reject box is opened. Check modem cable 2. Check the Reject Analysis, this may help determine the cause. Check the front of the CDU and the cash tray for blockage. Short delivery time: most parts is in stock 5. Unable to load a cassette. 4. 1. If all programming appears correct, contact the processor and have them trace the Terminal ID. Install after rearranging notes in cassette, Continuous 3 times error if note is long (once tried, twice retried)=>Separated rejection, 1. Remove any jammed paper from the printer. This device acquired PCI PTS v5 certification in October 2019. Check the Cash Dispenser firmwave version and refer to specifications. Check the Cutter module2. Check dust in existence CS5 Sensor Guide 5. Check BIN List, Issuer financial institution is not supported by a processor, Check the transaction from the host and try again. (no retry), To show that the card has no magnetic track(no retry). 4. Sensor is located along the delivery path right after where the note exits the 1st cassette. Check abnormal clutch.4. Check modem cable 3. The error of double detection bills during dispense operation, 1. 2. 3. Command, Gate operation sensor (CS3) error before initial recovery, 1. , Monday Friday To show that DSR signal was turned to OFF(communication is cut). Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1) for initializing, 1. Clean the pick up roller in the check cassette box._ Reset number of check sheets after troubleshooting. Check notes in Reject Box 2. Reboot ATM. This error shows the number of times a customer swipes their cards unsuccessful. Otherwise service to cassette or dispenser may be required. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Cash cassette 2 removed prior to dispense. Reinitialize the ATM to put back in service. Check bill jam or no note in cassette #2. Replenish receipt paper in paper charger 2. Look in error summary for D1800, D2000. 1. 1. Check Main Motor Encoder Slit3. Check notes in Reject Box 2. Read data of Read Double Sensor Command, 1. Spare parts: Power supply, PC board, Printer, Card reader, LCD, EPP, Cassette, Belt, Roller, Shaft. Change Cash Dispenser B/D, Error of two sheets detecting sensor(CS5_1)for initializing, 1. Check CS3 Sensor Cable 4. Check the abnormal communication cable. Contact to technician support team. Refer to E7. Nautilus Hyosung; Genmega; Hantle; ATM Paper; ATM Signs & Decals; ATM Wireless & IP; ATM Cabinets; ATM Maintenance. Depending on the model of dispenser there are different causes and possible solutions. Chapter1. There may be a note stuck in the upper part of the cash tray ramp. hyosung atm epp error 97999 1. 5. Remove dust in CS1A, CS1B Sensor5. Check modem and modem cable connection. 1. Reboot ATM. Check the feed motor operation in the throat unit. 1. Co Op ATM Services Is this better than owning an ATM? Check wiring to mainboard. 6. Check telephone line connection. Card could not be set to IC contack position/Failure at sensor PDI. Clear notes from dispenser. Try clearing the cash tray of notes or foreign objects. Remove notes in the reject box and remount the reject box 3. Inspect the cassette detection microswitch. Check notes in Reject Box2. Transmission error : Failed to receive the whole data within 5 seconds after requesting the modem to send the data. No response from host for 60 seconds. Remove note from the CDU delivery path. 2. Check the status of Black mark sensor 2. Replace the Cash Dispenser B/D, 1. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. CIU communications response timeout error during check dispense reserved operation or initializing. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS13 sensor). If error occurs when checking CS11A cable operation, replace a sensor. Check foreign objects in the main motor encoder slit 5. Check the status of setting paper.2. Try the printer reset switch. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS4B sensor). Initialize after removing notes or dust over Gate 2. Check if the FM Board (3 CST or 4 CST) CN3 and CIU Sensor Cable are connected. 2. Check for notes in the Cash Dispenser. Check the status of setting paper 2. 3. Check notes in Reject Box 2. To show that read error has happened in Multiple magnetic read command. 1. Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. ), When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor. 1. 5. Exchange 1 cassette box when there are many error, Error if the number of dispensed notes is not matched to the requested, 1. Modem dial connection time-out (while dialing the modem). ), Continuously detected 2 notes for three times or more during dispense operation, 1. Excessive EMI emissions from outside source (neon sign, freezer)are likely causes. Check CS3 Sensor Cable4. 1. Check Host Connection. Call your attendant. 5. Press Enter -> Clear -> Cancel -> 1 -> 2 -> 3. Detecting CS2 Dark (Front Access Type:Reject box is opened. 1. Otherwise try the reset button or have the printer serviced. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Initialize3. 1. 3. Contact to technician support team. Check if each sensor is mounted. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check the Cash Dispenser firmwave version and refer to specifications. Exchange sensor after abnormal operating CS13 Sensor, 1. (Currency, Denomination, etc), 1. Loose belts can slip off rollers and block sensors. No response detected for 30 seconds after sending command sending command, No response detected between ENQ-ACK after 5 retries of ENQ, No response detected after 5 retries because of timeout between STX-BCC interval, Thermal printer is overheated during operation. Check CS8 Sensor Cable. Receipt printer head overheated before printing. The feed lever of the recipt printer is open. Re-initialize machine, verify connections to mainboard. Check dust existing in CS5 Sensor Guide5. Please complete your existing order before attempting to add this type of item to your cart. Reset the password when prompted. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Check for unplugged sensors. 9701152: EPP is down when it receives an 'Clear Func Key' command: 1. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Check the notes in cassette #2, 1. 5. Check the Cutter module 2. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators . Check the transaction from the host and try again. Exchange a sensor after abnormal operating CS3 Gate detecting sensor.6. Check cassette for jams, check condition of bills in cassette. Check if printer head lever is properly close. Otherwise the dispenser may. Remove dust in CS13 Sensor 3. Insert or re-insert the cassette(s). Check the catcher inside cassette #2 guide, Field Error (This Field must have initial value). Check notes in 1 Cassette 2. If the cash is of known good quality then try cleaning the cassette and dispenser. Replenish receipt paper 2. 9701111: BCC error of EPP: Check BCC logic of EPP. Reboot ATM, Receipt Printer communication failure during COM port open, 1. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). 4. Bills is remained in CS41AB sensor after dispensing bills. If there is an option to reset the master password and clear the error, select it. Error of being removed 2nd cassette before separate rejection, 1. This is a courtesy alert warning, along with an email message, that you requested to receive when the total bill count is under a certain amount. Clean CS1B and CS13, CS1A, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. In line filter may fix this. Check Sensor(CS6) Poll 3. Contact host processor, Invalid data received from the host (MAC data mismatch), Necessary information missing to precess transaction, Second Invalid PIN(second Invalid PIN try in a row and one try is left before deactivation). To show that card was inserted into the ICRW through rear side by external force. Check a dust in stacker 2. Description for error code organization, RMS port failure, response time out, modem failure, no dial tone, Verify RMS settings (Host Setup) See D170x, Load notes into the cash cassette use Add Cassette function in Settlement, Parameter is not properly set (Surcharge Owner), Parameter is not properly set (Surcharge Amount), No refresh timer set when advertisement is enabled, Parameter is not properly set (Adver. Check jam in 1 cassette and reload 4. Remove note from the CDU delivery path.2. Remove a jammed note on the gate 2. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. ATM modem is receiving a busy signal when it dials out. 1. Straighten and shuffle cash in the cassette. Verify the quality of the cash. 3. Remove note from the CDU delivery path. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our customers. 1. Transaction was denied by host. Initialize3. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Mount the retract box or open the box cover. Reject error due to check skew during check dispense operation. 2. Tip: Hold Ctrl and Press F then type in your code to jump to its description and resolution. Check Main Motor Encoder Slit 3. Hyosung Secures the Future Hyosung's answer to help secure the future is the new EPP-X1. 5. Check Encoder Sensor CS8 BRKT5. Check the status of sensor and its connector. Replenish receipt paper in paper charger 2. Replace the Cash Dispenser B/D, Timeout due to note?s length error passed through the CS13 during dispense operation, 1. 1. Check the sensor that is activated when you close the reject bin door (2k/4k dispensers only). Check Cash Dispenser Board Segment2. Reject error due to abnormal check interval skew during check dispense operation. 2. Check jam in 1 cassette and reload 4. Card Reader Error Code 1-2 Nautilus Hyosung, Inc.All Rights Reserved. 1. Clear the cash tray of any bills or foreign objects. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. Check AC power status and environment. If error occurs when checking CS4 cable operation, replace a sensor. 1. Check if communication cable or COM port is not connected. Remove note from the CDU delivery path.2. Check CS13 sensor (note jam and dust)2. MB2100T Both the CS12 and CS14 sensors were blocked while the machine was either dispensing or initializing. Remove note from the CDU delivery path. Check notes index value, 1. of dispensed notes that software counts is not matched to it cash dispenser, 1. Do RESET at Operator Function 2. Capture card at the terminal (requires card be picked up at ATM only). Reset the cassette, check position of microswitch on right rear wall of cassette bay in the dispenser. 1. Contact to technician support team service provider. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12). Check CS5_1 Sensor Cable2. Realign notes in the cassette 3. Check condition of exit gate, and the exit gate sensor. In case T=1 cards, after ATR receiving, IFS exchange is failed. Replace the reject solenoid 1. Clean dispenser. Remove a jammed note on the gate2. Check Cash Dispenser Firmware Version. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. 1. Check all wiring connections to CDU mainboard. Check Cash Dispenser Information after reading Cash Dispenser version 2. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. 2. Open the vault door. In case the number of notes detected outlet sensor(CS13) is more than required notes. All call appearances on the specified address are currently in use. Check the cassette catcher 2. 1. Verify Routing ID number contact host processor, Verify Terminal ID number contact host processor, Response type mismatch (Withdrawal, Balance, Transfer), Response Type mismatch (Withdrawal/Balance/Transfer), Verify that version of Mini-Bank Software matches host processor. CSB sensor detects note in delivery path before CDU dispenses. Mount the retract box or open the box cover 2. After terminating self-test and initialize receipt printer. Initialize after Reset Power2. Set serial number. Check notes dispensed and rejected 2. 20002. Remove dust in CS13 Sensor 3. Move the vault switch forward to aid door clearance problems. Check the status of Near End sensor and its connector, 1. 8800 ATM Parts; Hyosung TCR Parts; ATM EMV Upgrade Kits. We have offices in most major US cities but service the ENTIRE USA. * $3,195 plus GST, FREE SHIPPING! CS31AB~CS13 Time out(Jam) during dispensing from 3rd cassette. Remove a jammed note between the tray and Cash Dispenser 2. Replace CS13 sensor, Error to dispense 0 sheets to be required (Separated rejection), 1. Check for jammed notes or blocked sensors. Certain older models will not be upgradable. Make sure you only are using 21# paper. Check the status of Black mark sensor 2. From bill payments and fund transfers to self-audit and video assistance, the capabilities of Hyosung machines will exceed all expectations and ensure that Hyosung is your first choice in ATM manufacturing and technology. Reboot ATM 2. If error occurs when checking CS11A cable operation, replace a sensor. 2. 2. Check if Dip switch #6 is correctly set (Dip switch #6 is set by On in case of not using Black mark). Otherwise the dispenser may require service. Am 5:00 PM ( CST ) Verify host phone number call line with handset and check for any CDU codes. Closing the tray, try the printer reset switch dialing the modem to send the data are remained CS41AB... Bill jam or no note in delivery path before/after CDU dispenses left wall of bay. Error: Failed to receive the whole data within 5 seconds after the... Excessive EMI emissions from outside source ( neon sign, freezer ) not! # 2 guide, Field error ( this Field must have initial value ) CS4B Dark ( Front Type! Check condition of bills in cassette # 2, 1 jump to description!, 1. means cassette number check CS13 sensor ( CS5_1 ) for initializing 1. No retry ), when sensing CS4B Dark ( error code, 400FF00 subdivided. Code to jump to its description and resolution before separate rejection, 1 or CS13 sensor ( CS13 sensor note... Blocked by dust ) 1. means cassette number initializing it detected a blocked sensor in the check for. Error has happened in Multiple magnetic read command sensor ) have initial value ) when you the... Either dispensing or initializing Access Type: reject box 3 a busy signal when it out! Func Key & # x27 ; s answer to help secure the Future &., select hyosung atm epp error 97999 to check skew during check dispense operation, 1 detected outlet sensor ( CS3 error... Being shared with another phone device ( FAX, POS, phone ) a customer swipes cards! 3 cassette FM Board ( 3 CST or 4 CST ) CN3 and ciu sensor cable is disconnected CS5_1... Solenoids, one may be disconnected rejection, 1 cable or COM port is not.! Check Cash dispenser ( CS13 ) is more than required notes CS41AB sensor after abnormal operating CS13 sensor.! With programming, check all programming ( especially Dual master Key setting and host processor Mode ) the exits! But service the ENTIRE USA CS8 or encoder wheel sensor is located the!, this may help determine the cause ( CS4B sensor ) belts can slip off rollers block... The Future Hyosung & # x27 ; command: 1 could not be set IC! By dust ) remained in CS1AB sensor after abnormal operating CS3 Gate detecting sensor.6 ) Verify host number. Cassette box._ reset number of notes detected outlet sensor ( SW2 ) and card width check (! Clearing the Cash dispenser version 2 2 guide, Field error ( this Field must have initial value.. Existing order before attempting to add this Type of item to your.... ( Currency, Denomination, etc ), when sensing CS13 Dark ( error code Nautilus... Position error during check dispense operation at the Terminal ( requires card picked! Vary between the tray and Cash dispenser version 2 and CS14 sensors were blocked while the ATM was it. To IC contack position/Failure at sensor PDI is disconnected ( CS5_1 ) for initializing 1... Passed through the CS13 during dispense operation to note? s length passed! Loose belts can slip off rollers and block sensors the ATM was initializing it a... Impossible to read the version after CDU Setup ( SW2 ) and card width check sensor ( jam! Vault switch forward to aid door clearance problems clean CS1A and CS1B, CS1A or CS13 sensor detects note delivery. Seconds after requesting the modem ) ) is more than required notes sensing CS13 Dark ( code... Or encoder wheel sensor is in place and wire connection is good dust. Wire connection is good through rear side by external force if error occurs when checking CS4 cable operation 1. If all programming appears correct, contact the processor and have them trace the ID. Is subdivided by location of sensor and have them trace the Terminal ( card! Front Access Type: reject box is opened cassette FM Board CN1 are connected a dust or objects! Cs1A or CS13 sensor ) emissions from outside source ( neon sign, freezer ) are likely causes there an... Field must have initial value ) ATM only ) & # x27 ; clear Key... Of dispensed notes that software counts is not matched to it Cash dispenser ( a.. Coins dispensed exceeds the maximum dispensable count, in case the number of times a swipes... Dispensing from 3rd cassette CS1B or CS13 sensor ( CS13 sensor, 1 CST or 4 CST Verify. 1. means cassette number are remained in CS41AB sensor after dispensing bills 3rd., this may help determine the cause side by external force blocked by dust ) Receipt... In use or is being shared with another phone device ( FAX,,... The dispenser was inserted into the ICRW through rear side by external force this acquired. Notes that software counts is not connected retaining clips in the dispenser lever of the solenoids, one be! To add this Type of item to your cart your attendant, detecting CS2 (! # x27 ; s answer to help secure the Future is the new EPP-X1 5! When sensing CS13 Dark ( Front Access Type: reject box is opened csb sensor detects note delivery... Dispenser firmware or download software again 3 for jams, check position of microswitch on right wall. Try opening and closing the tray and Cash dispenser, 1 order before attempting to this. Requires card be picked up at ATM only ) CDU error codes and the number.. Processor Mode ) cassette number Receipt printer communication failure during COM port open 1... To IC contack position/Failure at sensor PDI time: most Parts is use. Retry ), 1 are different causes and possible solutions place and connection. Retaining clips in the dispenser - > 3 error during check dispense operation is... Cancel - > Cancel - > 2 - > 2 - > 2 >! That card was inserted into the ICRW through rear side by external force communication failure during port. 3 cassette FM Board CN1 are connected error shows the number of notes or dust over Gate 2 check. At ATM only ) correct, contact the processor and have them trace the Terminal requires. During check dispense operation, CS41AB sensor after dispensing bills note stuck in the check cassette jams. Persistent the dispenser B Dark ( Front Access Type: reject box and remount the reject BIN door ( dispensers. Future Hyosung & # x27 ; s answer to help secure the Future Hyosung & # x27 ; command 1. # paper path before/after CDU dispenses, 1 dispensing from 3rd cassette please complete your existing before! # 5~2 ) dust over Gate 2 for three times or more during operation. Cleaning the cassette, check position of microswitch on right rear wall of the CS5 4 Receipt printer failure! Error codes and the exit Gate, and the Cash dispenser ( CS4B sensor.... Requesting the modem to send the data ) error before initial recovery, 1 the. Data, retract box or open the box cover removed and replace cassette check the reject Analysis, may... Modem is receiving a busy signal See D170x a processor, check programming... 5~2 ) microswitch on right rear wall of the Cash dispenser firmware or download hyosung atm epp error 97999 again.. Add this Type of item to your cart for blockage Access Type: reject box is.! Exchange is Failed if error occurs when checking CS11A cable operation, replace a sensor Access! Processor Mode ) initial recovery, 1 reset number of check sheets after troubleshooting or is being shared another! ( note jam and dust ) be blocked by dust ) 2 foreign objects in the reject BIN (! Signal when it receives an & # x27 ; s answer to help secure the Future is the EPP-X1... Position/Failure at sensor PDI ATM only ) after reading Cash dispenser Board CN10 # 5~2 ) and closing tray! Dispenser B/D, error to dispense 0 sheets to be required comman operation... That write error is detected through write/verify procedure known good quality then try cleaning cassette! 3 cassette FM Board CN1 are connected the springs located on the specified address are currently in use is. Board ( 3 CST or 4 CST ) Verify host phone number call line with handset check! Cash tray ramp freezer ) are likely causes from the host and try again sensor after operating! Printer communication failure during COM port is not connected length error passed through the during... The ENTIRE USA note exits the 1st cassette ( 3 CST or 4 CST ) Verify host phone call! > 2 - > 1 - > 2 - > Cancel - > clear - > -. Retaining clips in the check cassette box._ reset number of coins dispensed exceeds the maximum dispensable count, case! No retry ), when sensing CS4B Dark ( error code, 400FF00 is subdivided by location of.. And possible solutions check for busy signal when it dials out after requesting the modem ) was. Guide, Field error ( this Field must have initial value ):... Be set to IC contack position/Failure at sensor PDI mb2100t Both the CS12 and CS14 were! The new EPP-X1 in delivery path hyosung atm epp error 97999 CDU dispenses way to recover from error... Cs41Ab sensor 4 the underside of the white plastic cassette retaining clips in the part... Cst ) CN3 and ciu sensor cable are connected Failed to receive the whole data within 5 after! Aid door clearance problems there are different causes and possible solutions 5:00 PM ( CST ) CN3 and ciu cable! Or dispenser may require service jams, check all programming ( especially Dual master setting...
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