How you answer this question serves to offer insights into your personality. Exude confidence. A few annual stats at a glance: - 96 million travelers processed- 11,217 firearms and weapons seized - 1,307 illegal tobacco seizures- $2.8 million of suspected proceeds of crime seized- 16,180 drug seizures - 7,786 removals of inadmissible personsAnd, that is just the tip of the iceberg. Brussels failed on Russia sanctions, Hungary's foreign minister says. Choose a handful of your strengths which align with the requirements of this job. Nevertheless, I will be level-headed and take precautions when encountering any difficult situation.". This scenario will likely evaluate you on your self-control and composure, which will speak to your emotional intelligence and your ability to govern your own emotions. Most people have had a misstep of some sort in their life. We do this by creating interview questions that we think you might be asked. Most of the CBSA's role-play questions will be customer service oriented, and will focus on your interpersonal skills and conflict management skills. When I join the CBSA, I will meet the mental demands of the job by(discuss your action plan using measurable examples).". Avoid offering specific examples, since this is a situation question dealing with a hypothetical 'what if', rather than a 'tell me about a time when' behavioral question. It is an understanding that the organization exists to serve the needs of Canada and its communities without discrimination. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Among the competencies you may be evaluated on in role-play interviews are; developing self, flexibility, problem solving, meeting client needs, communication, teamwork, and self-control and composure. "I believe in behaving correctly in terms of honesty and integrity even when no one is looking, such as bribery, personal gain, lying, etc. As a CBSA officer, there is zero-tolerance for such behavior because we are held to a higher standard. However, if you want consideration for bilingual opportunities, these positions require a working knowledge of Canada's official languages. If you are not aware of the overall activities of the CBSA, they provide some stats on their website. You can find the guide here: https://www.mockquestions.com/articles/How to Answer: Why Should We Hire You?/. Discuss your ability to adapt your communication style to others. I want to be competitive in this process but also maintain my personal sense of integrity. Then describe all the considerations that played into the action you would take. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. To get recruited at CBSA, you need to submit an online application through the agency's official website or visit jobs.gc.ca. It will probably evaluate you on your self-control and composure, which speaks to your emotional intelligence and your ability to govern your own emotions. Hungary's foreign minister strongly criticized the European Union's sanctions against Russia, arguing they have damaged . Offer an example of when you put this to the test. So the goal here is to make efforts to work well with this person and to adapt your communication style to theirs for the sake of the functionality of the team. When I was earning my diploma in Criminology, I received a higher grade on my transcript than I earned. Second language evaluation 6. This question is designed to gauge how well you are able to deal with difficult situations when dealing with the public. CBSA was what I wanted, but I can't reapply for at least 2 years. The knowledge I gained from taking those courses will benefit me in a career with CBSA because I already have prior knowledge that will be beneficial to your agency.". Consider this a part of the test as well. Being in tune with the state and well being of your team is a hallmark of a good manager. Offer any career accolades, personal achievements, industry-related training, linguistics, or volunteer work. Whether you read law-related books, follow particular news journals or subscribe to a blog related to law enforcement and security, be sure to show your enthusiasm for building your knowledge base. It is a goal of mine to expand my knowledge of French to be able to converse, if necessary.". The distinction is that behavioral questions focus on how you handled yourself in the past, and your previous behavior is used as a predictor of how you'll perform in the future. As a leader, you are often required to make split decisions for the good of the team. Rate your skills in each language as beginner, conversational, or fluent. Your last sentence could use more detail. Lastly, depending on how you evaluate a job well done, they'll gain an understanding of your standard and what success looks like to you. Examples of defensive responses where the spin only draws more attention to the failure: "It didn't set us back that much, but many people overreacted.". Ask questions and process out loud your reaction, response to the situation, and what actions you would take. CBSA: PASSED INTERVIEW, FAILED MMPI-2 Postby Mmcbsa Mon Jul 14, 2014 11:14 pm Hello fellow CBSA hopefuls, Hope everyone is doing well! The police psychological exam is a screening designed to evaluate whether you can handle the stress that accompanies a career in law enforcement. Lastly, it will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. Detail why this is the ideal next stage of your career. Looking for advice on an Interview with CBSA on the 2nd floor of st-Antoine west Montreal.Quebec H3C1B2. ", "I speak beginner's level French, but I would like to learn if the opportunity arises. Are you the type to unquestioningly respect the chain of command? This is the trickiest part of the case interview and the main reason candidates fail their case interviews. It takes some specific personality traits to be able to carry out the duties of a police officer efficiently. Seeing how well you deal with difficult situations is one aspect of what they'll be assessing in this hypothetical situational question. ", This is a good start! In my current role, my colleagues and supervisors know me for being even-keeled. 9. I learned basic fundamentals about agriculture, environmental protection, food safety, and consumer goods. What happens during an interview role play? "Yes, I'm in great physical shape, and I work out regularly. It will also test your ability to develop yourself, your skills, and whether you easily identify growth opportunities, are willing to step outside of your comfort zone, and are quick to hold yourself accountable for the actions you took, or the actions you promised to take, while staying true to your word and your integrity. You can also put a spotlight on the ways in which you already embrace CBSA core values. Be sure to highlight any awards, scholarships, or accolades that you may have received while earning your post-secondary credentials. It's my nature to never indulge in those activities because of my religion and personal ethics. It will test your problem-solving skills, and your ability to discern facts from opinions or misunderstandings. . If you have a real-life example to provide, it's a great idea to walk the interviewer through your reaction and the outcome using the STAR framework (Situation, Task, Action, Result). It's clear that you have put in a lot of prep work - this is excellent! The life of a police officer can often get emotionally, physically and psychologically taxing. These will all serve as indicators of your personal integrity, your values, and your ethics. The aim of the psychological assessments is to ensure that you . Any background checks that reveal relevant information that contradicts what a candidate relayed will undoubtably be passed on as a candidate. Your interviewer is assessing if you're more social and team-oriented versus task-oriented and introverted. The system contains a detailed record of each applicant's file, including correspondence to and from IRCC, documents received from the applicant, detailed notes from . However, I would be more than happy to join CBSA in any of the three divisions.". I do recommend becoming a touch more specific. Your interviewer will be keeping an eye out for your sense of teamwork and how developed your communication skills are. The multi-tiered Code of Conduct outlines a variety of topics such as values and expected standards, prohibited actions, misconduct, conflicts of interest, disclosure of information, and other issues critically related to ethics. This question tests your integrity, your scope of the teamwork at play, and what you can learn from the experience initially. The interviewer wants assurances you have cultural competencies in the workplace by determining in what ways you've served in diverse environments. "No, I have never possessed or used drugs or alcohol. Your interviewer will evaluate your analytical thinking, and how able you are to recognize your growth opportunities. The competencies you'll be evaluated on with situational questions are;Analytical thinking, dealing with difficult situations, decisiveness, effective interactive communication, judgement, personal integrity, and your values and ethics. For the CBSA, integrity means, 'we exercise our authority in an honest, open, and fair manner. I have only puffed a cigarette once and found it disgusting. I have worked in respite shelters where there is an overdose daily. As with any behavioral question, it is framed in a way that asks you 'about a time' when you faced a situation in the past. We do not claim our questions will be asked in any interview you may have. It is one thing to not have a close working relationship with a coworker, but it is an entirely different situation if you aren't making efforts to collaborate with this member of your team. You'll need to attain a clearer understanding of what went wrong and identifying any growth opportunities as well. You'll be interacting with an actor in the role opposite you, and it is their job to make it tricky for you to navigate. Lastly, it will test your ability to identify your trainee's needs, from their need to feel heard, validated, empathized with, and will test your conscientiousness and reliability, and how consistent you are in your responses, your approach, and your overall handling of the situation. How you build and develop your teams should be a reflection of how you have developed your own skills and how we grow in our careers. As a screening officer, it is easy to steal items left by passengers, and if you're smart you can get away with it. Brire said CRA management has yet to table a wage offer of any kind. ), be upfront about them. What factors in this hypothetical scenario did you take into consideration when deciding on your approach? The CBSA frequently uses customer service based scenarios for their role-playing. Performing background checks requires capital. Ask clarifying questions. Psychological assessment7. Adherence to these values is what enables the CBSA to justify its right and privilege to enforce the law and keep Canadians safe.". A common concern employers face is when outside stressors begin to influence work performance and productivity. Solid answer! Consider what you've learned, how you would approach developing your own skills and growing in your career and apply them to how you would build your team and approach a project to completion. You must be able to speak, read, and write in both English and French at a designated level. The main reasons for the rejections include: Inappropriate photos / content. Take time to review and learn all such relevant information on their website. It will test your communication skills and your ability to speak non-defensively, objectifying the situation, your diplomacy and negotiation in the situation. It's of value to share your big-picture view of the nuance of this situation. They'll test your flexibility as well, for often in such situation things don't go according to plan. Challenge yourself to align your philosophy to theirs in a complementary way. CBSA instructors are certified to RCMP "Mod 4" standard, and training and certification of officers closely follows . Good start! Your answer will offer them insights into your approach to your work, as well as your work ethic. Lastly, it will test your communication skills and your ability to speak non-defensively while objectifying the situation. Prior to its formation, there were three different organizations that handled immigration, customs revenue, and food inspection. Be prepared to discuss with the interviewer the tangible actions you have taken to ensure full preparation for a career with CBSA. Regardless, I will never commit such actions, and I believe in being positive no matter what may come across my path. A role play interview questions involves a participative scenario where your skills and responses are tested in the present, in real time. Provide insights into your thought processes. It will test your communication skills and your ability to speak non-defensively, objectifying the situation rather than singling out any one person, which is the big challenge here. Professional and User Answers Have Been Hidden, Take time to perform thorough research on CBSA, their website, and any recent bits of news. It's a large presence, indeed! Exhibit your ability to remain professional and composed, regardless of the situation. The Canada Border Services Agency Code of Conduct can be found online at cbsa-asfc.gc.ca. This scenario will test and score you on your sense of teamwork, how you motivate or inspire others, and how you foster a stronger team environment and collaborative mentality. By creating interview questions that we think you might be asked are held to a standard! 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