Most mornings coffie was not served by table serviceThe minuses are due to us being to many all inclusive round the world where I guess staff are paid less in the Caribbean/Asia so there is an abundance of waiters and bar hands, all staff here where very polite, well presented and professional.We hired an electric bike and top end carbon bike to explore island, which they allowed us to keep in room due to need of a charging socket.We will go back, Dear ninchy19,First of all, thank you for sharing your experience en H10 Rubicn Palace with us in TripAdvisor. Most rooms have terra-cotta tile floors, somewhat dated blond wood furniture, and generic artwork. Montaa Roja, Playa Blanca, Yaiza, Lanzarote, 35570 View in a map Explore the area Aqualava Water Park 19 min walk Playa Pechiguera 5 min drive Roja Mountain 6 min drive There are plenty of quiet areas to sit and chat. Book the hotel with real traveler reviews, ratings and latest pictures of H10 Rubicn Palace. Dear Steven G, Thank you for sharing your H10 Rubicon Palace experience with us on Tripadvisor. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, 3 km from Calle Limones (Playa Blancas shopping area), 15 km from Los Hervideros cliffs and caves, 20 km from Timanfaya National Park and from Geria wine country, 60 km from the Jameos del Agua volcanic tunnel and tourism centre and the, Customer care (GMT+1)Monday to Friday from 9am to 8pmSaturdays from 10am to 3pm, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 5 adult swimming pools (one heated in winter) From January the 16th one of the pools will remain closed for improvements works, 3 childrens pools (two heated in winter), 6 restaurants, 5 bars, Mikes Coffee, Daisy & Privilege Food Trucks, Daisy Club, Daisy Adventure and Blue Team, Multi-sports court, beach volleyball, petanque and minigolf, All Inclusive, Plaza Canaria, boutiques and free outdoor car park (unattended), The hotel accepts dogs weighing up to 5 kg ($). The rooms at the hotel offer a private balcony, a mini bar and a private terrace. Five star service ? The management and staff were all friendly and always helpful. Quite frankly, they were absolutely tasteless. The Eternal Youth package aims to rejuvenate your skin, comprising a milk bath with algae and marine salts, followed by a full body aromatherapy massage. 7040 . Lovely panaranic sea view. If you want to rent a car for your vacation, a range of car rental companies operate from Lanzarote airport. (v) make sure you leave a jacket/sweater or so at the breakfast/lunch/dinner table. Registered Office: Touristik House, Dorking Office Park, Dorking, Surrey, RH4 1HJ, Travel Aware Preparing for safe and healthy travel abroad, The Foreign, Commonwealth & Development Office (FCDO) provide the latest travel advice by country including safety and security, entry requirements, travel warnings and health. so we took some fotos and videos to convince the travel agency and proof that were not lying about the ongoing situation (btw it was our fourth day of vacation and we still didnt have any chance to relax at all). Accommodation We had no wifi anywhere for five days, room was far from reception and whilst okay the phones did not work so if you wanted to call them you had to walk, was exhausting. asked to move. Monday at about 08:00 oclock the heavy construction work starts. The 584-room upper-middle-range H10 Rubicon Palace is a sprawling all-inclusive property with all the bells and whistles expected from a big beach resort. H10 Rubicon Palace has a total of eight pools, five of them for families and three for kids. Then the hotel would be delivering the 5 star experience that it promises. The main deck was particularly busy and loud, with foam parties, fitness activities, and loud music played through large speakers. Main pool was nice and refreshing, especially needed in the afternoon sun. As with all the accommodation, the open-plan Classic Suite has a terrace and a separate living space. Dear Plh198, Thank you for sharing some feedback of your last stay at the hotel! Staff are brilliant and nothing is to much for them, they are always happy and chatty. We have four areas of different swimming pools, a Spa centre, a Disco, a Pool Bar, Sports Bar, Piano Bar, Coffee Shop, Bistro bar, two Food Trucks, as well as 4 a la carte restaurants and 2 buffet restaurants available for our guests, being more than the average of the most part of the hotels. Are there opportunities to exercise at H10 Rubicon Palace? the whole bathroom was full of dust. Each type of room in the hotel features a different style of interior design: Marina: bright rooms decorated in white tones with light wood floors and headboard. First of all, we regret that the stay at the hotel was not as you expected. All in all, a very good holiday. Youll have a private room with all the hotels amenities. Had to call BA from Lanzorote but whilst helpful our holiday was not good, concerned BA are choosing these hotels!! Would definitely return. We have a high amount of satisfied guest giving as very positive feedback and wishing to come again to see the hotel.. It offers a wide range of activities for kids 1 to 16 years old, including pool games, arts and crafts, treasure hunts, and movie nights. {{lc.user.data.NombreCompleto}}, Welcome,
Taxis pick up passengers from the arrivals floor outside Terminals 1 and 2. Guests also have exclusive access to the on-site Despacio Thalaso Centre and Despacio Thalaso Centre Gym. The property is on a hillside overlooking the sea, with low-rise buildings arranged on terraces that drop away gently from the entrance. Overall, found the hotel clean and hotel staff friendly / helpful. Maybe even a person in there who takes your cocktail orders then goes to get them and bring them back to the lounge so you feel like you are getting a privilege service. Dining There are ample dining options with 5 onsite restaurants, including Janubio, which specializes in international cuisine. Pools are amazing and plenty of sun beds. The hotel can feel a little overrun with kids, so those seeking a more peaceful vacation may want to compare rates at adult-only sister property H10 Timanfaya Palace. Nearby attractions include Piano Bar (lobby) (0.1 miles), Plaza Canaria (0.1 miles), and Mike's Ccoffee (0.02 miles). Rooms are spacious and airy, with amenities such as flat-screen TVs, mini-fridges (minibars in all but standard rooms) and balconies or terraces, some with ocean views. Theres a choice of eight restaurants four of which are la carte, offering everything from tapas, Japanese and Italian, as well as Mexican, international and Italian buffets. The privilege lounge is a real plus. The comments of satisfied guests is what keeps us going and motivated to keep improving more and more, once again thank you for trusting H10 Rubicon Palace and we will be pleased to welcome you again in the nearest future. H10 Rubicon Palace - At Going Luxury we constantly receive special offers for this delightful property so give us a try. It was not the case. Dear valaisanCH,First of all, thank you for trusting H10 Rubicn Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through Tripadvisor.We are sorry to hear that you encounter some issue during your stay. https://youtu.be/JVw6s8sMyrMParque Nacional Timanfaya - Los volcanes, la roca volcnica, su lava, giser !.The Timanfaya National Park - Volcanoes, the volcanic rock, lava, geyserInsight Guides Pocket Lanzarote \u0026 Fuerteventura (Travel Guide with Free eBook) (Insight Pocket Guides) https://amzn.to/3KcyMAgGuide Lanzarote 2022 Carnet Petit Fut https://amzn.to/3xR5yErJoin us and enjoy a ride on Disney Millennium Falcon Smuggler's Run at Star Wars Galaxy's Edge at Hollywood Studios in 4K UHD 60fps. Enjoy Glendale's neighborhood vibe when you stay nine miles north of Los Angeles at Hyatt Place Glendale / Los Angeles. Service is average, slightly pretentious and arrogant. Quite frankly, they were absolutely tasteless. Please if you have children under the age of 6, or any kids that cant swim avoid this place at all cost!!! By proceeding, you agree to our Privacy Policy and Terms of Use. Facilities include free wireless internet access, water slides and a swimming pool. Free parking is available at H10 Rubicon Palace Lanzarote. DINNER. nice choice on the menu with daily specials, no one offered a child's menu or told us what they could do for children so our son (11) struggled for a few days and we ended up taking him to the buffet after we had eaten then we saw another family having fries bought out for their children so we asked for fries the following evening to go with his chicken dish. All rooms have flat-screen TVs with satellite channels. The hotel put on amazing christmas entertainment. First of all, it should be pointed out that the hotel has 95% (if not more) British guests. If the table doesn't suit you, you have to fight with the waiter for a change and it will be only possible the next day. Promo code. Mikes coffee is a personal favourite of ours, although bit of a shame its now not open until the afternoon (used to be in the AM). Make no mistakes this is one of the best resorts we have ever stayed in. With a wide range of facilities and comfortable accommodation, this hotel is an excellent choice for couples and families looking for a fun and relaxing holiday in the sun. air-conditioning minibar* Nespresso machine sofa bed flat-screen TV one complimentary access per person to the Despacio Thalasso Centre bathtub balcony or terrace Wi-Fi, Privilege Junior Suite with Balcony or Terrace Frontal or Lateral Sea View, Similar to the Junior Suites but with a view of the sea and Privilege benefits such as access to an exclusive lounge and late check-out (subject to availability). For example, although mine was a superior room, the furniture had seen better days and was quite marked. While in Playa Blanca, you may want to check out some of the restaurants that are a short walk away from Hotel H10 Rubicon Palace, including Sebastyan's Restaurant (0.2 mi), Marea Terraza Lounge Bar (0.2 mi), and The Port of Call (0.8 mi). Safes are available for a daily or weekly fee. air-conditioning minibar* sofa bed television shower or bathtub balcony or terrace Wi-Fi 34m, Sleek rooms with sea views. The hotel features an on-site bar, Bristro Bar, which offers a variety of drinks in a contemporary setting. Rome2rio makes travelling from H10 Rubicn Palace, Playa Blanca to MAGMA Rooms Playa Honda easy. Lucky for us, the weather was good and after 4 annoying days we could rest a little and still enjoy the holiday. The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. He acted very calm and tried to find solutions without any excuses at all! Additionally, the poolside snack bar offers a wide array of sandwiches, salads, desserts, and hot and cold drinks. $117 per night (Latest starting price for this hotel). Grey-stone, white-washed, mirrored structures are interspersed with patches of greenery - palm trees and banana plants set in black volcanic pebbles - and vast boulders have been left in situ as a reminder of Lanzarotes dramatic scenery. The largest kiddy pool has a cute pirate ship with a big slide, and there are two smaller ones for babies and toddlers a little away from the hustle and bustle. Self serve is not a privilege feature to me a manned bar or at least a manned cocktail bar in there would be amazing and would relieve the queues at the main piano bar. Staff were helpful and friendly throughout.Definitely recommend having a spa treatment, one of the best massages i have had. For sure, it is a very detailed review and we hope it will might be helpful for the travellers in the future. If you want to book some tee time, the hotel concierge can organize a round of golf at one of the top golf courses on the island. Own or manage this property? lucky for us, we had the chance to change the room.Random day at the hotel:(i) they start cleaning the outside floor tiles with some Krcher exactly at breakfast time where all people walk through the area to get to the buffet. Privilege breakfast. Great choice on the menu eggs royal, eggs benedict, omelette, full English, continental choices, fresh orange juice machine etc etc laid back atmosphere however can be a little slow taking food order but the food then arrived quickly. We would like to inform you that the hotel is improving its facilities, listening to the loyal guests requests, in order to offer them the services they ask, and for sure, the services they deserve. In your search options you have set up a booking with children. Low-rise white-washed buildings are scattered throughout extensive gardens with beautiful pools, courtyards and terraces. Upgrade as much as you can and do stay all-inclusive. There are daily activity and entertainment programmes, and youngsters can enjoy baking, painting and pool games at the kids club. We hope to welcome you again in the nearby future, in order to provide again great services and to see if we deserve an even higher rating. Please make the necessary changes to your search. The H10 Rubicon Palace is a great pick for families seeking a bustling resort-style vacation, but couples looking for some peace and quiet may want to consider the adult-only H10 Timanfaya Palace. 6.30pm start with drinks and canopies in the square with pre-donner entertainment. There are also three a la cartes on-site, serving Italian, Asian, and American fare, but food gets mixed reviews in all of them. On arrival the mini bar was empty which was not good when we just wanted to rest and enjoy a drink after a day of travel. we expected this to be in place before arrival as a privilege guest. The hotel offers services and facilities of quality, in order to please the customer and satisfy them as much as possible, so it is an honor for us to read that once again we have managed to meet your expectations as a customer. It was not exactly the case. You can see our list of hotels and destinations by clicking on the icon on the right. Taxes and fees that are shown are estimates only. Breakfast Service & Selections. A wide range of personalized services are available for guests of H10 Rubicon Palace, such as babysitting/child services, 24-hour security and a car rental desk. Overlooking La Mulata Beach, it features a spa and 10 restaurants and bars. $111 per night (Latest starting price for this hotel). closed off from 16th didnt know this till 2 days into holiday, broken glass in bathroom upon arrival, step on a loose piece in bedroom, maid swept rest of it behind toilet, only 1 pool out of 5 is heated, the same pool that should be a childrens pool but gets used by aqua arobics, divers, animation team, no outdoor area for any little children under the age of 3. quite rude, a couple sitting along from us talked the whole way through the show with a couple in front of them, plus the man was vaping. In addition, while staying at H10 Rubicon Palace Lanzarote guests have access to a concierge. Not being British you might feel out of place. You can also enjoy a pool and breakfast. I consider to get some lawyers and build an entire claim management to finally get what you payed for. Were sorry, we do not recognize the hotel or destination you mentioned. Add to this a range of carefully curated facilities that means you dont need to go anywhere else if you dont want to and its clear why Secrets Lanzarote is already proving such a popular flop and drop option. As its name suggests, the Junior Pool Suite looks out over the chic swimming pool; if youd rather have panoramic sea views, opt for the Excellence Atlantic Suite instead. Rooms for single use are also available. If youre looking for more space to sit and relax, opt for a Junior Suite Ocean View Preferred Club or Suite Ocean View Preferred Club; the second is large enough for a separate living room. You can also enjoy a pool and breakfast. Kind regards, The Management, Stayed for 7 days+=hotel spotless Rooms large Bed massive and comfy Great staff Pretty location great walks along sea Always got sun beds and always found shade Mikes coffie All food high standards Drinks are wow! Food is varied, but some guests have found it somewhat underwhelming in the a la carte restaurants. Large choice of alcohol all day. It was quiet in the evening and a great place to relax and chill out before diner. What food & drink options are available at H10 Rubicon Palace? It features amazing swimming pools, a wide range of dining options, Privilege, Exclusive Rooms and Services, a Despacio Thalasso Centre and a complete programme of activities for the whole family, including the Daisy Adventure childrens area with a pirate ship and water attractions. Pools were large a clean, This was our 4th visit to the Rubicon. Best regards,The Direction. Will definitely be back soon with my children. Families have a choice of suites, from the Junior Suites Sea View, up to the more spacious Suites, Duplex Suites and grand Presidential Suite. Love staying here! They are air conditioned and provide a flat-screen TV, a sofa bed and an in-room safe. No options, not good for children and far too long. This stay has listed several different cleanliness practices. Bedroom and private bathroom for rent in a 2 bedroom, 2 bathroom apartment in a central location. The airport can be reached by car in just over half and hour. more. We are glad you have been satisfied with the different services of the hotel, your comments are very welcome and appreciated. Twin Room, Sea View (Non-refundable) View room details and amenities View details & amenities. This hotel is truly worth its 5*. Yes, dry cleaning and laundry service are offered to guests. For every 3-night stay, a complimentary dinner at one of the hotels themed restaurants (booking required and subject to availability). Tripadvisor performs checks on reviews. Access to the gym is free three hours per day and when purchasing a day pass for the spa, but there is a fee otherwise. The Despacio Thalasso Center offers a wide range of spa rituals, including a dynamic Thalasso water circuit and Thalasso treatments, such as exfoliation and aloe vera body wraps. Close to some of Playa Blanca's most popular landmarks, such as Paseo Maritimo (Avenida Maritima) (2.1 mi) and Torre del Aguila (Castillo de Las Coloradas) (2.9 mi), H10 Rubicon Palace Lanzarote is a great destination for tourists. Best regards,The Management. Best regards,The Management. The nearest sandy beach is about a 10-minute drive away, as is Marina Rubicon, a quaint harbor complete with dozens of restaurants, bars, and shops. Yes, free parking is available to guests. Find all the transport options for your trip from H10 Rubicn Palace, Playa Blanca to MAGMA Rooms Playa Honda right here. There are dozens of loungers throughout the property, but there dont seem to be enough for all guests during the peak season and there have been reports of guests leaving towels on chairs in the early morning to reserve them. the quality of the interior construction such as floor-, wall- and roof coverings are a total mess (in my opinion). !-=could do with more staff on drinks a pool bar,saying this longest wait was only 10 mins quest go down fast staff work there socks off. Thank you for rating our gastronomy and the spa, it is a pleasure to know that you appreciated the human quality of staff. Rooms at H10 Rubicon Palace provide a flat screen TV, a minibar, and a refrigerator, and guests can stay connected with free wifi. The busy vibe spills onto the main dining restaurant in peak season, especially during the dinner service, when the staff struggles to clear tables and find a spot for guests. There were missing floor tiles and loose wooden flooring in places in the restaurant and in other public areas which could have easily tripped a person with compromised mobility. Would we go back a 5th time. yes. would we book privilege again yes depending in extra cost at time of booking.. would we do the christmas/new year privilege gala dinner..no would stick to the buffet gala dinner for more choice even though people mentioned having to queue ages to be seated. Guest relations manager giorgia when told about a baby throwing up after an uncooked sausage didnt give one damn about the baby, infact even doubting my claims because in her words '1700 other people in the buffet eat, no one else has an issue'. Large choice of alcohol all day. We are happy that you rated the cleanliness of our hotel, it is a great pleasure to know that you appreciated the human quality of our staff. Privilege guests get free access to a private a la carte restaurant serving traditional Canarian cuisine for breakfast and dinner. Each air-conditioned room at the H10 Rubicon Palace Hotel is spacious and bright. . What are some restaurants close to H10 Rubicon Palace? If you accept, the children will be removed from the booking, and only the number of adults will be taken into account. Loved the restaurants and buffet. The 81 generously proportioned suites wouldnt look out of place in an interiors magazine. The hotel has 584 rooms, most located in the main building, and about 90 in the oceanfront Villa section. 33. Live singer throughout courses and varies shows between courses such as the Alice in wonderland team and the fire dance show. Not being British you might feel out of place.My room was great, with a large balcony, nice furniture and a great view to the sea and Fuerteventura. H10 Rubicn Palace is located at Urb. All products are independently selected by our writers and editors. For sure, your comment will be taken into account carefully, in order to improve, since the main goal of the hotel is to offer better experiences each season, increasing the guests satisfaction and having even better quality standards. The airport is located on the south coast of the island, a 30min drive from H10 Rubicon Palace. When the kids get hungry, the food truck next to the pirate ship serves a selection of kid-friendly snacks and drinks. We spent two weeks in this hotel and enjoyed it very much. Dinner was a ser menu of 6 courses. Guests at the H10 Rubicn Palace who sign up for the All Inclusive programme can enjoy everything without worrying about anything: The services included in the programme may change depending on the season. Toll Free Central Reservations (US & Canada Only) Hotel Direct Number. 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